Do you have a question or concern? Consult below for the appropriate inquiry:
Our Company Information:
Billing Concerns:
If you’d like to cancel your subscription and not be billed again, you can do so at anytime by clicking on the “account button” and clicking on “cancel” to end your subscription. Easy to do and hassle free. For any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at consumersupport@ccbill.com.
Appeals:
If you have been depicted in any content and would like to appeal of removal of such content, please notify us CONTACT US HERE. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.
Privacy Policy:
Details about our Privacy Policy can be found here, or by clicking on the link at the very bottom of the website.
Anti-Human Trafficking Policy:
Definition of Trafficking: We define trafficking in the context of digital art, including the solicitation or portrayal of coerced sexual acts involving adults or minors.
No live action content is depicted on this website. Furthermore, no art is based on models who have been paid, coerced, or forced to participate in the creation of Ranmabooks.com adult art.
The Ranmabooks.com website shall never be used for trafficking, coercion, or exploitation. This website has zero tolerance for any content that depicts, promotes, or facilitates human trafficking, sexual exploitation, or non-consensual sexual acts (including simulated coercion, rape, or trafficking scenarios). This policy applies to all users, creators, moderators, and advertising partners.
Should content violating this policy ever be confirmed that content shall be removed immediately. Any users, creators, or website staff who violate the anti-trafficking policy shall be permanently banned from future website participation.
General Inquiries:
Complaints:
For all complaints, please CONTACT US HERE.
Complaints/Content Removal Policy:
Images that are illegal and/or in violation of standards policy can be removed from Ranmabooks.com galleries upon request. Complaints will be reviewed and resolved within five (5) business days. Images found to be in violation shall be removed immediately. Request rejections can be appealed. All resolutions shall be communicated to the Complainant. Appeals for further requests for any decision made should be presented, again, HERE.